Disclosures & policies

Grievance Redressal

How to raise a concern, and where to take it if it is not resolved.

Last updated: 1 October 2026

Escalation to SEBI

If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator — The Securities and Exchange Board of India (SEBI).

SCORES

SEBI has launched a centralized web based complaints redress system ‘SCORES’.

The link to the platform is scores.gov.in/scores/complaintRegister.html.

ODR portal

If your complaint is not resolved on SCORES portal, you can start the dispute resolution process through the ODR Portal. The link for the platform is smartodr.in/login.

Contact details

Details of designationSankalp ChaturvediAddress where the physical address locationContact NoEmail-IDWorking hours when complainant can call
Customer CareSankalp ChaturvediB - 41 Lalkothi Scheme, Jaipur9672290000vvsankalp@gmail.com9 am – 5 pm
Head of Customer CareSankalp ChaturvediB - 41 Lalkothi Scheme, Jaipur9672290000vvsankalp@gmail.com9 am – 5 pm
Compliance OfficerSankalp ChaturvediB - 41 Lalkothi Scheme, Jaipur9672290000vvsankalp@gmail.com9 am – 5 pm
CEOSankalp ChaturvediB - 41 Lalkothi Scheme, Jaipur9672290000vvsankalp@gmail.com9 am – 5 pm
Principal OfficerSankalp ChaturvediB - 41 Lalkothi Scheme, Jaipur9672290000vvsankalp@gmail.com9 am – 5 pm